As part of our review process we conducted a student survey to garner some feedback about how students felt about the Hub so far, and what they felt needed improvement.
The survey has been divided into several distinct themes: Demographic information, perceptions of the Hub before and after it was constructed, how the space is being used and experiences with services for students. Data collected will be used as part of a review process being conducted. Consider it as a formative template, in case there was a similar project to be undertaken by the University.
Let’s take a quick look at what the 853 respondents said in the survey.
First let’s compare the change in student perceptions of the Hub before and after it was built:
NB: Total exceeds 100% because students were able to respond with multiple answers.
Judging by the comments attached to the responses, those that had a negative view of the Hub during construction felt it was either unnecessary or an inconvenience mainly due to the construction site and the closure of the Hughes Plaza thoroughfare.
If we reorganise the answers into the following sentiments: Positive (Good idea, A necessity, Awesome idea), Negative (Not required, An inconvenience, Waste of money), Neutral (Indifferent, Not sure) and Mixed (a combination of indifferent and another response) we get the following:
Another question in the survey asked students what they found most useful in the Hub.
During the early days of the project, a survey was conducted to see what kind of services and facilities students would want to see in the Hub as a first preference. The options are not exactly the same, but if we consider responses such as project rooms/booths to be group study spaces, we can get a rough comparison.
Below is a chart of what students rated as a first preference service prior to construction versus what students rated as most useful after the Hub was built.
That’s just a quick first glance of the survey results from students (which we are still going through). We’re still waiting on feedback from staff, the student reference group and other stakeholders in the project.
As always, if you would like to share your thoughts with us, please leave a comment. Alternatively you can find us on Facebook or on Twitter.
The stalls at that area designated for laptop use are way too short, and there is so much space upstairs yet so few desks….I really should be able to have access to a desk at uni at any hour, any day.
Posted by Gareth | November 21, 2011, 12:42 pmYou would be pleased to know that we are looking in to providing more furniture around the Hub. Still sorting out the details such as funding and suppliers, but there will definitely be more desks and chairs in the near future.
Posted by hugheslearninghub | November 22, 2011, 1:03 pm